Conversational Interfaces: The Future of Chatbots

Conversational Interfaces: The Future of Chatbots

When I published my last post, many readers were asking me to provide more details about Conversational Interfaces (CI). Therefore, today I want to go through some basic concepts about CI, highlight the main differences from other chatbot approaches like NLP or Voice UI. Finally, I will show some interesting examples.

As the bot market has passed the stage of hype and started to mature, many people realize that Chatbots are not going to replace Apps anytime soon.

Sure there are some early successes, but overall I think the industry is still trying to find the killer app/bot. (Though we don’t want a bot that can actually kill.)

Many companies are experimenting with different approaches to take chatbot to the mainstream. We can observe three major trends:

The Complete Beginner’s Guide To Chatbots

The Complete Beginner’s Guide To Chatbots

Everything you need to know.

What are chatbots? Why are they such a big opportunity? How do they work? How can I build one? How can I meet other people interested in chatbots?

These are the questions we’re going to answer for you right now.

Ready? Let’s do this.

(If you want to start using a bot to drive ROI for your business, I foundedOctane AI to help you do just that. We work with big brands and celebrities).

(p.s. here is where I believe the future of bots is headed, you will probably disagree with me at first.)

“~90% of our time on mobile is spent on email and messaging platforms. I would love to back teams that build stuff for places where the consumers hang out!” — Niko Bonatsos, Managing Director at General Catalyst